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Services

Pelican Training & Consulting is committed to providing your organization with quality customized training programs to meet your goals and positively impact your workforce.  With over 50 years of experience in program development and training, we are positioned to increase employee effectiveness by building and refining critical job skills while maintaining a cost effective solution. 

 

Workforce Training Grant Administration

Pelican Training & Consulting has over 16 years’ experience with grant administration and facilitation.  The Incumbent Worker Training Program through the Louisiana Workforce Commission, has millions of dollars set aside every year specifically to train your workforce on the topics listed, and many more.

Safety


We provide OSHA 501 certified trainers to deliver interactive, current, site specific training classes resulting in personal accountability and a reduction of incidents.

 

  • ACCIDENT INVESTIGATION

  • AMERICAN HEART ASSOCIATION FIRST AID/CPR/AED

  • BACK SAFETY

  • CONFINED SPACE

  • ELECTRICAL SAFETY

  • EMERGENCY PREPAREDNESS & FIRE PREVENTION

  • EYE SAFETY

  • FALL PROTECTION

  • FIRE EXTINGUISHER SAFETY TRAINING

  • FOOD SAFETY (SERVSAFE)

  • FORKLIFT SAFETY

  • GHS

  • HAND & POWER TOOL SAFETY

  • HAZCOM

  • HEARING PROTECTION

  • HEAT EMERGENCIES

  • HOT WORK

  • LADDER SAFETY

  • LOCKOUT/TAGOUT

  • MACHINE GUARDING

  • SAFETY TRAINING FOR OFFICE AND ADMINISTRATIVE EMPLOYEES

  • OSHA 10 & 30 GENERAL INDUSTRY

  • PERSONAL PROTECTIVE EQUIPMENT

  • RESPIRATORY PROTECTION

  • SAFETY AUDITS

  • SAFETY TAILGATOR (PRE SHIFT SAFETY)

  • WALKING WORKING SURFACES

  • WORKPLACE STRESS

  • WORKPLACE VIOLENCE

Leadership & Management

 

Leveraging best-practices into practical, job essential skills, we provide a professional assessment of your organizations’ management style coupled with employee indicators to  maximize interaction and productivity resulting in job-ready leaders.  

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  • PATHFINDER LEADERSHIP: STRATEGY²

  • ASSESSING YOUR LEADERSHIP PERFORMANCE

  • BEHAVIORAL INTERVIEWING

  • DECISION MAKING PROCESS

  • DIVERSITY AWARENESS

  • EFFECTIVE PRE-SHIFT MEETINGS

  • INTERVIEW & SELECTION PROCESS

  • INTERNAL & EXTERNAL COMMUNICATION

  • INTERVIEWING & HIRING MILLENNIALS

  • THE MILLENNIAL GENERATION & WORK EXPECTATIONS

  • RETAINING HOURLY EMPLOYEES

  • TEAMBUILDING

  • TRANSITIONS: LINE TO LEADER

  • TRUE COLORS

Sales

 

We can build your business and strengthen your bottom line with solid proven sales techniques delivering measureable results.

 

  • ASSESSING YOUR SKILLS FOR SATISFYING CUSTOMERS

  • CROSS SELLING & UPSELLING

  • EFFECTIVE PROPOSAL WRITING

  • ELEMENTS OF A SUCCESSFUL SALES PROCESS

  • INTEGRATING SALES FORCES

  • NETWORKING FOR SALES RESULTS

  • SALESMANSHIP

  • TELEPHONE COMMUNICATION SKILLS

Customer Service

 

The only differentiation between you and your competitor, many times, is service delivery.  We deliver face to face and telephone focused interactive training, develop follow-up skills and provide etiquette training with Louisiana flavor.

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  • HOSPITALITY & TOURISM

  • EXCEPTIONAL CUSTOMER SERVICE SKILLS

  • HOSPITALITY HABITS

  • DEVELOPING POSITIVE CUSTOMER RELATIONSHIPS

  • UNSPOKEN RULES OF SERVICE ETIQUETTE

  • MYSTERY SHOPPER

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